What has changed due to the COVID-19 outbreak?

We have taken all recommended steps to ensure the safety of our staff, delivery teams and adherence to the highest hygiene standards across our business. We are closely monitoring the recommendations of the WHO, local Governments and their Local Authorities for any changes to their current advice.

We are working from home where at all possible and in-house we have allocated more space to the remaining team to allow for social distancing. We have ongoing deep cleans of the packing room, staff are provided with protective gloves and our delivery drivers are regularly washing their hands and using hand sanitiser when required.

Will I still receive my order?

Currently all services are working well although please note that your items may take a little longer to arrive than expected. If you have any queries about your specific order, please contact: hello@merahjambu.co or Whatsapp us by the link below.

What about returns?

We do not provide return product services, only exchange for another product.If you have any queries about your exchange, please contact: hello@merahjambu.co or Whatsapp us

Do I have to create an account before placing an order?

If you wish to make an order without creating an account, please select the guest checkout option. By registering with us and creating an account, you’ll be able to: track your orders and review past purchases, request a return or exchange directly from your account, shop even quicker the next time by saving your address and card details, and manage your account details, address book and email preferences.

How do I apply for a role at Merahjambu?

We are always seeking dynamic individuals to join our Kuala Lumpur HQ. If you are interested in finding out about our current opportunities at Merahjambu, please send your CV accompanied by a covering letter to hello@merahjambu.co.